Currently, many enterprise customers on the market use FreePBX to deploy certain enterprise application services. Sometimes, in order to more accurately implement the charging function, VOS is integrated with FreePBX as a charging and routing management function. Among enterprise users, FreePBX or outbound platform can implement application layer services, including intelligent outbound call center call outbound solutions and corporate IP PBX functions. Today, we are here to configure an environment to explain how the internal branch of the enterprise implements landing services through FreePBX, VOS and Dingxin Tongda Gateway. The main purpose is to provide enterprise customers with one of the most complete and authoritative FreePBX connection VOS and landing gateway configuration documents, so that customers can quickly and correctly configure all relevant information.
Some features of docking VOS and Dingxin Gateway based on open source FreePBX solution:
Free and open source FreePBX can reduce the cost of companies buying IPPBX or corporate communications software.
The open source FreePBX can fully realize the custom development of functions, meet the enterprise communication needs of small and medium-sized enterprises, and support multiple CRM interfaces to be compatible with the current mainstream CRM manufacturers.
FreePBX can be installed through cloud deployment or local virtual machine installation, physical machine installation. The user can select the corresponding hardware resource configuration according to the user's capacity.
FreePBX uses the PJSIP protocol stack and has good support for IMS lines.
Full documentation and forum support, rapid iterative upgrades.
VOS has powerful billing and routing management capabilities and can connect multiple FreePBXs.
Dingxin Tongda Gateway supports a variety of models and interface types. The device type meets the E1 landing requirement, card line access method, and wireless gateway has good flexibility mobility.
1. In the above environment, our FreePBX side can be FreePBX or an outbound call center. User extensions can be handled using softphones or FXS gateways. Users implement registration and landing of the gateway through VOS. The gateway here is Dingxin Tongda's analog gateway. If the user needs to implement a high-concurrent outbound call function, an E1 digital gateway or a wireless full-community gateway may also be used here to support up to several thousand concurrent calls. In order to achieve the above test environment, we need to perform the following steps: Configuration steps: VOS rate management, account management, landing gateway, docking gateway, gateway SIP server configuration, port group configuration, outbound routing configuration, FreePBX trunk configuration, FreePBX Outbound route configuration, outgoing call test.
2. First, the user needs to configure the VOS environment. The VOS3000 initialization configuration is introduced here. The specific installation steps are not described here. Users can go to the official website to buy VOS3000
Users need to configure the rate:
Users need to perform account configuration:
Here, an ordinary account and a settlement account need to be configured. When the gateway is configured, an ordinary account needs to be allocated. When the landing gateway is configured, a settlement user is required.
Floor Gateway Configuration:
The gateway ID and password are the authentication account and authentication password required for the gateway configuration registration. The settlement account number is the settlement account created above.
Connection gateway configuration:
The connection gateway is configured to connect to FreePBX. The gateway ID is the username required for registration by FreePBX, and the password is secret. The account number here must be a regular account.
At this point, VOS configuration has been completed.
3. Now, we begin to configure Dingxin Tongda's analog gateway configuration information.
Add SIP server configuration information:
Port group configuration:
The authentication account is the gateway ID configured for the VOS landing gateway. The authentication password is the VOS landing gateway password. The port selects the FXO port with the pstn line.
Outbound route configuration:
4. After the VOS and gateway are configured, users start to configure FreePBX. Here we FreePBX source code installation, detailed installation steps can go to freepbx Chinese wiki to view. After all the steps have been successfully configured, an extension can be created in FreePBX and the call can be tested by the internal extension calling an external telephone.
First, we need to configure the SIP trunk. Here is the docking between pjsip and VOS. Username is the gateway ID configured on the VOS connection gateway, and secret is the password configured on the gateway.
After the trunk is configured, you can enter pjsip show registrations in the CLI to view the registration status:
Then make the outgoing routing configuration:
After completing the above configuration, the user can use FreePBX to call an external number for testing. If all the configurations are successful, you can see the successful call log information. Test outgoing CLI log:
In this configuration example, we achieved VOS landing call function through VOS docking with FreePBX. Such usage scenarios are often encountered in actual enterprise cloud PBX or cloud-based call center solutions. Of course, it is more flexible that enterprise landing gateways can use E1 or wireless gateways to achieve off-site landings, making the call center's line selection more flexible.
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